We've used Cortex since 2016 to discover patients who've discharged but are struggling to recover on their own and need more home health visits.
Cortex is also extremely useful at helping us find operational issues that as a leader, we just cannot see without hearing from the patient themselves.
Cortex is a super powerful tool that we utilize daily to improve our operations.
Cortex is also extremely useful at helping us find operational issues that as a leader, we just cannot see without hearing from the patient themselves.
Cortex is a super powerful tool that we utilize daily to improve our operations.
Holly Hargraves
Symbii Home Health
Become your regions home health provider of choice
Improve quality of care and operational efficiency through follow-up calls, real-time hospital alerts, patient surveys, and smart analytics.
Improve HHCHAPS
Gather feedback from current and former patients with CheckUp Calls made by RNs. The notes, transcript and audio are convincing evidence for your team to make real changes. Addressing root issues helps resolve patient concerns, improve online reviews and your CMS star ratings.
Reduce Hospital Readmissions
We've helped prevent tens of thousands of readmissions. Check in proactively on patients during recovery, streamline patient transitions, predict likely hospitalizations, get real-time alerts when a patient returns to any hospital.
Increase Employee Retention
Within Cortex, you can send gift cards to your high performing care team members. Employee Surveys during onboarding, annual and exit, help assess gaps in the Employee Journey. Retain your best staff members with lasting improvements.
Our Technologies
Whether you’re looking to grow your census, improve satisfaction scores, reduce hospital readmissions, or increase employee retention, Cortex has the technologies and services to help you gather, analyze, react, improve and impress. Here’s how we do it:
CheckUp Calls
US-based Registered Nurses make and record HIPAA-compliant calls to your current and former patients from your phone number.
Hospital Alerts
Real-time alerts notify you when any current or former patient goes to any hospital in your region.
Employee Surveys
Simplify the process of gathering actionable feedback from your staff and turning it into meaningful change. Easy way to send your staff giftcards.
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Transition Manager
Electronically refer patients to and receive patients from another care setting, saving time and reducing readmissions.
Opportunity Alerts
Real-time alerts when Cortex makes actionable discoveries to help patients, employees, and your operation.
Reports and Analytics
Robust analytics provide insightful trends in clinical, operational, and marketing segments.
Easy Integration
Cortex integrates with your Electronic Medical Records and Employee HR Systems. Easy peasy on your side.